Q’s HVAC Website
Policy for online information practices.
As of/in effect by: Dec. 2017
Commitment To Privacy
We understand the need to protect ones privacy and thus have placed this notice to ensure that all visitors to this website comprehend what information is gathered from them. This notice is linked directly from our homepage and every other page on our website.
This notice applies to all information collected or submitted on the Q’s HVAC website. Some of our pages allow for the submission of forms, quotes and applications to be contacted by one of our sales agents. The types of personal information collected at these pages are:
The Use of Gathered Information
We collect the information once submitted by the visitor to establish contact between our representatives and the potential or interested client. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Furthermore we investigate as to what operating system and internet speed visitors are using and what country they are in.
Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These include, but are not limited to on-site technicians and 24/7 security ensuring that our information is not subject to unauthorized access.
Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by our sales lead database. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us (from 9am – 5pm EST Monday-Friday) at +1 (416) 854-0798, or send us a message via the Contact page.